Our Promises
Pure
The Oxford English dictionary describes the word pure as:
Not mixed or adulterated with any other substance or material
Without any extraneous and unnecessary elements
Wholesome and untainted
Our pure dental care is
Not mixed or adulterated with any other substance or material
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Many dental practices offer Botox, dermal fillers, skin peels and other forms of facial aesthetics. We don't mix in these kind of treatments with our dental care. We are purely dental and proud to be purely dental.
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Without any extraneous and unnecessary elements
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You might find lots of dental practices offering cosmetic orthodontics. Our opinion is that orthodontics is a specialist area of dentistry and should therefore only be done by specialist orthodontists. We deliberately don't offer these type of extraneous treatments to our routine dental care and refer patients to the best treatment places possible, thereby keeping our focus purely and simply on your dental health.
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Wholesome and untainted
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Our practice grows through patients recommending our dental health services to others. Any wholesome business will have explicit values and ours are to offer pure dentistry and:
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to be honest in all our dealings with you
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to be open about what we can and can't do for you
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to respect you in every interaction
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to communicate with you and co-discover the best treatment for you
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to be confidential in all of our interactions with you
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to listen to you, to ask what you want and give you time to respond in an unhurried way.
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We therefore promise to:
Welcome you into a caring and professional environment.
Listen with respect and respond to your concerns.
Clearly state the cost of proposed dental work in advance.
Perform our very best standard of dental work for you at all times.
Guarantee our dental work for a minimum of twelve months.
Make no charges for appointments changed or cancelled where 24 hours notice has been given.
Do our absolute level best to keep to time.
We ask that:
You look after the work that we provide using the techniques that we teach you.
You attend review and maintenance appointments as advised.
You pay for treatment as requested. We accept cash and most credit cards. We also provide a monthly payment Dental Health Plan that covers routine work, includes insurance and a discount of 10% on further treatments.
You tell us if you are unhappy with any aspect of your visit.
You speak with respect to all team members.
You help our practice to grow by recommending us to your family, friends and colleagues if you are pleased with what we do.